Användarvillkor

ONLINE STORE TERMS OF SERVICE

Good Girls Oy (3202912-3) sells products for adults in Finland and in the EU. Prices includes current VAT rate. We reserve the right to change or modify any of the terms and conditions contained in the Terms or in any Policy. 

Payment options
Via PayTrail, you can use any Visa/Mastercard, invoice, MobilePay or any of the following Finnish online bank: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken

Via Shopify Payments, you can use Visa/Mastercard, Apple and Google pay

Order and payment confirmation
If you have given us correct email address during the purchasing process, you will receive an email after successful order. That means your order is now been processed as soon as possible. The products and their delivery costs are paid when ordering. The delivery fee includes the cost of packaging and delivery to the nearest collection point of the partner. You will receive a pickup notification by text message. 

Delivery
We dispatch your order within the day or the next day after your order. You receive a shipping confirmation email with your tracking number. All orders are dispatched from Finland based warehouse, so our standard delivery times are: Finland 1-3 business days, Scandinavia and Baltia 2-5 business days and rest of the EU 5-10 business days. Deviating delivery times are announced on the online store's front page. We reserve the right not to ship products if the order information is incorrect or the delivery address does not exist. We will contact you if contact detail as email address if correct. Good Girls Oy's online store is not responsible for possible disruptions, delays or any other harm caused in delivery. 

Returns
According to Finnish legislation, there’s no exchange- or return policy for cosmetics if the product itself is flawless.

Disputes
If your dispute has not been resolved to your satisfaction after contacting us by e-mail hej@hejbuddy.com, we can seek a solution through a body specializing in consumer disputes. Before taking the case to the Consumer Disputes Board, the consumer must contact the consumer advisory service www.kuluttajaneuvonta.fi

Alternatively, the consumer can use the ODR forum in online shopping dispute situations. If you wish to submit an application online, you can apply for out-of-court dispute resolution at http://ec.europa.eu/odr

The customer commits to these terms and conditions when placing each order.
Good Girls Oy reserves the right to change the terms and conditions.